Review Events

Events are created when specific predefined conditions for tag values or quality are met. For more information about the functionality of events, see Events.

Prerequisites

To enable the system to create events when specific conditions are met, the required configurations must have been performed as described in Configure Events.

Active Events

An active event is an event that meets the criteria below:

• If the condition that raised the event still currently exists, the event is considered ‘active’. For example, if an event had a condition to check if a temperature was greater than 100°F, and the measured temperature remains above 100°F, the event will still be considered active. It will stay active until the measured temperature drops below 100°F.

• If an event requires user acknowledgement (requirement set up in event configuration), the event will be considered active if the user has not acknowledged it. Therefore, an event will be considered active until both the condition that raised the event is no longer active and the user has acknowledged it.

Review Active Events

You can see the list of active events on the Active Events pane, which you can access in one of the following ways:

• Navigate to Settings ‣ Events from the Navigation sidebar.

• Click on the Events indicator at the top of the screen.

You can review event data in the following columns on the grid:

Field	Description
Action	If the event requires acknowledgement and hasn’t been acknowledged, you can use the Acknowledge button in this column to acknowledge the event. For more information, see Acknowledge Active Events.
Acknowledged	Shows if the event has been acknowledged. If the checkbox is selected, it indicates that the event has been acknowledged; if not, the checkbox will be deselected.
Active	Indicates if the event is still active based on its condition. If the checkbox is selected, it means the condition is still occurring. If the checkbox is deselected, the condition no longer exists. If the event requires acknowledgement and hasn’t been acknowledged, it will still appear in the Active Events pane.
Message	Shows the static message text configured to describe the event.
Conditional Tag	Shows the tag used in the event’s conditions.
Tag
Start Time	Shows the time the event was raised, marking the start time of the event.
Conditional Type	Indicates the type of event, either Limit or Stale.
Last Time Checked	Shows the last time the event was scanned by the Events service to check if the condition is still true.
Reason Code	Provides the reason code entered during the acknowledgement process.
Comments	During acknowledgement, you can enter comments about the event. This column displays those comments.
Edit Reason	You can use the button in this column to update the reasons or comments if something changes about the event or acknowledgement process.

Acknowledge Active Events

To acknowledge an event, follow the steps below:

1. On the Active Events pane, find the event that you want to acknowledge.

2. In the Action column of the relevant event, click the Acknowledge button.

3. In the Acknowledge Event dialog, select a Reason Code, an Action Code, and enter any comments as required.

4. Click Acknowledge.

   Result

   The event disappears from the Active Event pane in case the condition is not true anymore and gets added to the Event History pane. The status of the event is changed to closed.

Update Reason, Action Code, Comments

You can update the reason code, the action code and the comments for any existing events as follows:

1. On the Active Events pane, find the event that you want to update.

2. In the Edit Reason/Comments column of the relevant event, click the button.

3. In the dialog that pops up, update the Reason Code, Action Code or the comments as required.

4. Save your entries.

Historical Events

Once an event is no longer active, it will be placed into the historical events list on the Event History pane. You can find this pane by navigating to Settings ‣ Events ‣ Event History from the Navigation sidebar.

The Event History pane is similar to the Active Events pane, but with some key differences:

• This page only shows events that have been completed, meaning the condition is no longer true and the event has been acknowledged (if required).

• This page shows the end time and event duration since this information is available once the event condition is no longer true.

• The Event Type column shows the type of event as categorised by the user.